#16290 | 2020-04-06 Stockholm, Sweden

UX Product Designer

By creating a competitive help experience, we believe we can reduce churn and increase brand loyalty. We seek to build a flexible and scalable support platform that informs the client about customers issues that reduces the need for help; but when help is needed, it’s in-context and effortless.

We are looking for an experienced UX Product Designer to join our team who can help us provide a trustworthy and friction free help experience for hundreds of millions of users.

What you’ll do
Be responsible for the design of customer self-support experiences as well as tools for support advisors
Work with small multi-disciplinary teams made up of representatives from engineering, product and product insights among others
Take into account existing insights, technical constraints, business needs, and specific platform demands to produce data-informed solutions
You’ll take full ownership of your work and total responsibility for every last detail, every step of the way, from research via whiteboard sketching to high-fidelity final treatments
Rapidly produce multiple concepts and prototypes, understanding when deeper exploration is warranted and when it is best to change paths and try another approach

Who you are
You have at least 5 years of experience designing at consumer-focused tech or media companies; experience designing for mobile is a plus
You are a talented designer, with a focus on high quality UX design
You have the communication skills to help set up frameworks and brainstorm initial design concepts. Also instrumental is the ability to speak confidently to your own design work and convince others of your reasoning
You have a people-focused design mentality and want to design and build products/features that truly have meaningful impact

You have an online portfolio, or PDF that you can share with us. A link to your online portfolio, or a PDF, is required. Applications without a portfolio are unlikely to be considered

You are able to provide a brief explanation in your application of why you are excellent for this role, while highlighting your portfolio


CV in English

Start: 2020-05-04
Varaktighet: 2021-05-31
Arbetsort: Stockholm, Sweden
Typ av jobb: Frilansare

Projekt avslutat

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